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Contact us

Our team responds within minutes (6 AM to midnight). Feel free to reach out about our plans or the security of your store.

+33 1 84 20 89 98 7 days a week, 6am to midnight (CET)

Fill out the form below and we'll get back to you promptly.

Or email us at [email protected]

Frequently asked questions

  • Which PrestaShop versions are supported?

    PrestaSecure is compatible with PrestaShop 1.6, 1.7, 8 and 9. We provide a dedicated module for each major version.

  • How does the antivirus work?

    The antivirus scans all files in your PrestaShop installation for malicious code, backdoors and suspicious files. Scans can be launched manually or scheduled via CRON.

  • Do I need technical skills to install it?

    No. Installation works like any PrestaShop module: upload the ZIP from your back-office, enter your license key, and you're done. No coding required.

  • Can I use one license on multiple stores?

    Each license is tied to a domain name. If you have multiple stores, you'll need one license per store. Multi-site pricing is available - contact us for details.

  • What is your refund policy?

    We offer a 14-day money-back guarantee. If the module doesn't meet your expectations, contact us and we'll issue a full refund.

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